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Frequently asked questions

General

Q: What classes count for Liberal Studies requirements?
A: See our link to Liberal Studies

Q: I didn't get the grade I thought I would in a course. What do I do?
A: Contact the instructor of the course. Then set up an appointment with us at the SBS Academic Services and Advising office (SBS West, room 114).

Q: How do I get a faculty advisor?

A: Email the following information: Name, Student ID#, Major, Minor, and a faculty member that you wish to be your advisor. You can submit the email by clicking here.

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Advising

Q:Can I just walk in for advising?
A:Only during the first week of classes and during reading week. All other times require an appointment. It is recommended that you schedule appointments well in advance as we typically are booked a week or two ahead.

Q:How soon can I schedule an appointment?
A:We begin scheduling appointments the first week of classes for that semester.

Q:How do I meet with an advisor?
A:To meet with an advisor, you can simply contact us via e-mail or call at (928) 523-6540.

Q:How do I declare a major/minor in SBS?
A:You need to make an appointment with us. We will complete the required paperwork at that time.

Q: I met with an adviser and still have a hold. Why is this?
A: You may have a hold other than an advising hold. You also need to meet with an adviser about courses for each semester until you’ve completed at least 30 units at NAU.  Students on academic probation are required to meet with an academic advisor as well.

Q: What if a required course for my major/minor isn't offered?
A: See an adviser in this office or your faculty adviser to discuss a substitute course.

Q: What is an exception/waiver form?
A: An exception form is used in any case where a course which does not meet major or minor requirements is substituted for a course that does meet requirements. An exception form must be signed by an adviser as well as the department chair. These can be found on our forms page.

Q: What is undergraduate research?
A: Each department has a specific policy regarding undergraduate research. Generally you will work with a faculty member on ongoing research.

Q: What is an independent study?
A: An independent study is usually a course where you work on research questions in coordination with a faculty member. Course possibilities vary from department to department.

Q: Am I on track?
A: To answer this question, you need to meet with an adviser. The best time to do this is after the first two weeks of the semester.

Q: I don't know what form I need. How do I find out?
A: Our forms page details uses for common forms.

Q: What are the requirements for my degree?
A: Use the link on the left sidebar to view the NAU Catalog.

Q: How do I find my program in the catalog?
A: Go to the NAU Catalog. Choose your catalog year. Click on Academic Plans. Choose your department. Choose your degree or minor to view its requirements.

Q: Which is my catalog year?
A: Your catalog year is the year in which you entered NAU unless you have elected to move it forward or backward. You may move forward as long as all requirements move to the new catalog (major, minor, liberal studies, diversity requirements). You may only move backward if you attended a university or community college in Arizona.

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Graduation

Q: When do I file for graduation?
A: The term before your graduation if you are graduating in the spring or fall semester. Two terms before if graduating in the summer or winter. For example, a spring 2008 graduate would file in fall of 2007.

Q: How do I file for graduation?
A: The first step is to attend a required workshop. In-person workshops are offered in October and March. Contact us by e-mail or by phone (928) 523-6450 for specific dates. You may also view the online workshop.

Q: I graduated last semester. Why hasn't my degree posted?
A: You probably need to file a Graduation Addendum form. E-mail your question to an advisor. Provide your student ID number, the semester you expected to graduate, and your major and minor. Graduation addendums take approximately 7-10 working days to process once they are filed.

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Enrollment

Q: Why can't I register for classes?
A: The most common reason is having a hold. (See next question.)

Q: Why do I have a hold and how do I remove it?
A: The two most common holds are advising and financial. If it is an advising hold, see the next question. If it is a financial hold, contact the bursar at bursar@nau.edu or (928) 523-3122. Students can view their holds on their student center page (LOUIE) under “Holds.”

Q: How do I get my advising hold removed?
A: Meet with an adviser in our office or your assigned faculty adviser.

Q: I enrolled in fieldwork or an internship, but the course is only showing as one unit. What do I do?
A: Come see us, and we will help you delete the one-unit course and add a three-unit course. If you were authorized to enroll in additional units, you must drop the one unit and add the number of units for which you were authorized. If the deadline to add has passed, contact our department and we will assist you.

Q: Enrollment has begun. Why can't I enroll?
A: The two most common reasons are 1) a hold on your account or 2) it is not your scheduled time to enroll. The enrollment times are based on units completed. This does not include current coursework or courses which are in the process of being transferred.

Q: When does enrollment begin?
A: Each term the registrar sends an email to your NAU e-mail account that notes your specific enrollment date and time as well as any holds you have.

Q: Why can’t I enroll in a specific course?
A: The most common reason is that you have not taken the prerequisite for that course.

Q: What is a prerequisite?
A: If a course has a prerequisite listed in the catalog, you must have taken the preceding course to enroll. For example, CJ 101 is a prerequisite for CJ 210. You must have completed CJ 101 before enrolling in CJ 210.

Q: I transferred in a prerequisite, but cannot sign up for a course. What do I do?
A: It is common for LOUIE not to recognize a transfer course as a prerequisite. If this is your case, contact us.

Q: What is an override?
A: For information on the override and other commonly used forms, see our forms page.

Q: If a class is shown as open on LOUIE, why can’t I sign up?
A: The most common reason is that the seats are reserved for distance or other students. If this is the case, you will need to fill out an override form and get the instructor’s consent to enroll in the course. Students can contact a course instructor to request an override in person or via NAU student e-mail. If your e-mail request is approved, print out the e-mail notification and bring it to the SBS Academic Services and Advising office (SBS West, room 114) for enrollment.

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Sophomores

Q: What are the requirements for my degree?
A: See the Academic Catalog or your adviser.

Q: Why am I required to meet with you, and what will the meeting include?
A: You are required to meet with an adviser until you complete 30 units at NAU. The reason for the initial meeting is to introduce you to our college: this includes requirements, procedures, etc.

Q: How do I find out about internships? When do I do them?
A: Come talk to an adviser in our office about internship opportunities. Typically, internships occur in a student's junior year or summer.

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Transfer Students

Q: Why does my course show as a general transfer?
A: The department must approve the course as an equivalent. See your adviser for details.

Q: How many university credits can I transfer in?
A: You can transfer an unlimited amount of classes from a recognized university, but keep in mind that you still must complete 30 units at NAU, 18 of which must be upper division.

Q: How many community college credits can I transfer in?
A: The maximum units you can transfer in from a community college towards your NAU degree is 64 (out of the 120 required).

Q: What are the requirements for my degree?
A: See the Academic Catalog or your adviser.

Q: Why am I required to meet with you, and what will the meeting include?
A: You are required to meet with an adviser until you complete 30 units at NAU. The reason for the initial meeting is to introduce you to our college: this includes requirements, procedures, etc. We also will evaluate your unofficial transcripts to see what requirements you have met and what you still need to complete.

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Graduation Applications for Spring 2012 are due November 15th!!!

Contact Us

SBS office of Academic Services

Academic Advising Main Office SBS West Bldg #70, RM 114
Office: (928)523-6540
Fax: (928)523-7185
P.O. Box 15700 Flagstaff, AZ

Academic Advising North Office Comm. Bldg#16 Rm 370
Office: (928)523-8055 Fax:(928) 523-8056
P.O. Box 5619 Flagstaff, AZ

sbs.advisor@nau.edu

 

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